All Systems Operational

About This Site

Welcome to the Holvi status page. Here you will find real-time information about the status of our services.

Holvi Web app ? Operational
Holvi Mobile app ? Operational
Account Registration & Identification ? Operational
Account Management ? Operational
Holvi Mastercard ? Operational
SEPA Payments ? Operational
UK Faster Payments ? Operational
Invoicing ? Operational
Holvi Online store ? Operational
Bookkeeping & Reports ? Operational
Notifications ? Operational
Holvi Support Site ? Operational
Holvi Support Phone Operational
90 days ago
100.0 % uptime
Today
Holvi Service Fees Operational
90 days ago
100.0 % uptime
Today
Sofort Payment Method Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 16:58 EEST
Update - We are continuing to work on a fix for this issue.
Apr 26, 12:42 EEST
Identified - The issue has been identified and a fix is being implemented.
Apr 20, 17:07 EEST
Update - We are continuing to investigate this issue.
Apr 20, 09:47 EEST
Investigating - We’ve noticed that the cookie settings of some browsers prevent some of our customers from starting a live chat with us after selecting the option in our chatbot Solvi. Our team has identified the issue and is working on a solution. This only concerns Finnish-speaking and German-speaking customers.

Wir haben eine Störung festgestellt, wegen der manche Kund*innen den Holvi Live-Chat aktuell nicht nutzen können. Der Grund hierfür sind bestimmte Cookie-Einstellungen des Browsers. Unser Team hat den Fehler bereits identifiziert und arbeitet an der Lösung.
Wer von der Störung des Live-Chats betroffen ist, erreicht uns weiterhin wie gewohnt über den folgenden Link: https://support.holvi.com/hc/de/requests/new

Olemme huomanneet, että joidenkin selainten evästeasetukset estävät osaa asiakkaistamme aloittamasta live-chattia kanssamme chatbotissamme Solvissa. Olemme tunnistaneet ongelman ja työskentelemme löytääksemme ratkaisun.
Jos et saa meihin yhteyttä chatissa, voit lähettää meille tukipyynnön täältä: https://support.holvi.com/hc/fi/requests/new
Apr 19, 16:52 EEST
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.