Fixing an issue with the Holvi Online Store and Top-Ups

Incident Report for Holvi Payment Services Oy

Update

We've noticed that some card payments and Top-Ups are taking longer to process than usual. Our team is fixing this. Thanks for your patience!

Posted May 08, 2024 - 19:24 EEST

Update

We've noticed that Online Store payments and Top-Ups are taking longer to process than usual. We are still currently working on this to solve the issue. Thanks for your patience!

Posted May 07, 2024 - 16:32 EEST

Update

We've noticed that Online Store payments and Top-Ups are taking longer to process than usual. Our team is fixing it. Thanks for your patience!

Posted May 06, 2024 - 15:03 EEST

Investigating

Unfortunately some transactions are being incorrectly displayed in Online Store payments and Top-Ups. Our team is currently working on a fix and we hope to solve this soon.

Posted May 03, 2024 - 14:53 EEST

This incident affects: Holvi Online store.